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Switchboard Operators, Including Answering Service in The United States
(Operadores de centralita, incluido servicio de mensajes)
Switchboard Operators, Including Answering Service -- Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
| SOC (Standard Occupational Classification) | 43-2011.00 |
| Career Interests | CES |
| Minimum education required | (High school) High school diploma or equivalent |
| Minimum work experience required | (None) None |
| Job training required | (Short OJT) Short-term on-the-job training |
| Growth Outlook (projected percentage growth in jobs per year from 2018-2028) | -2.38 (low growth) |
| Current number of workers in USA (2018) | 73,400 |
| Projected number of workers in USA (2028) | 55,900 |
| Average Annual Openings in USA (2018-2028) | 6,300 |
| Average entry-level annual salary in USA (2019) | $21,870 |
| Average annual salary for all workers in USA (2019) | $33,030 |
| Average experienced-worker annual salary for all workers in USA (2019) | $47,970 |
| Career Cluster | Business, Management & Administration (Negocio, gerencia y administración) |
| Major Occupational Group | Office and Administrative Support |
* data not available
Salaries over $208,000 are sometimes shown as >$208,000 rather than the actual salary.
 | Switchboard Operators, Including Answering Service O*NET OnLine includes: Job Titles; Tasks; Knowledge; Skills; Abilities; Work Activities; Work Context; Job Zone; Interests; Work Styles; Work Values; Related Occupations; and Wages & Employment Trends. |
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Switchboard Operators, Including Answering Service Career One Stop includes: Occupation Description; State and National Wages; State and National Trends; Knowledge, Skills, and Abilities; Tasks and Activities; Tools and Technology; Education and Training, Related Occupation Profiles, and Web Resources. |
 | Office and Administrative Support Occupations The Occupational Outlook Handbook from the US Department of Labor includes: Nature of the Work; Working Conditions; Training, Other Qualifications, and Advancement; Employment; Job Outlook; Earnings; Related Occupations; and Additional Information. |